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Shipping and other delays?

Hi all


I recently created and purchased a book to be sent to Chile.

I don't know where books for South America are printed, 

but it was ordered on February 9th and has apparently 

not got there yet (order no. 12344100, content ID 20304214,

shipped on February 12th). I have reported a problem with

the order, but had no response from Lulu yet. 


And I have another order (no.12407686) ordered March 12th

for the same content ID which is printing in the UK I think.

It seems to be still fulfilling?

Not as fast in fulfilling as a previous order for the same item

printed in the UK. Again I have reported a problem.


I would like to order more of this book, but would prefer to

have a response to the above queries first.











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