At this time, we're investigating the problem and looking for a solution.
If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.
While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.
We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.
New project? or Revision?
In 2013 I published a book with Lulu. I now have revised it completely, adding a chapter, revising front and back matter, etc. So I have a new, clean, revised MS Word document to publish as a "revised edition." My guess is that I should just start all over as if it's a new book and not a revision of an old project, right? I have all the specs (paper selection, type, size, dust jacket options, etc. Should I just start a new project with those same selections and bypass the "revision" options that Lulu offers? If so, how would I get the exact cover art (color, design, etc. for the dust cover) to carry over?
Thank you, in advance, for guidance.