At this time, we're investigating the problem and looking for a solution.
If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.
While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.
We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.
serious issue -- urgent deadline -- is there a glitch
I cannot raise a Support ticket because this is due tomorrow.
Is there a glitch in the epub converter.
When I upload with H1, it says:
We experienced an unknown issue while trying to convert your file to an EPUB.
Note: You can also choose one of our eBook conversion packages and let us create your eBook for you.
When I remove all heading styles, it tells me I need them. I add one H1, it tells me again unknown issue.
I have saved as RTF, word doc 2003, docx.
Please, anyone who can look into the system and check it. I gave my word.
This is a standard type file which I have done many of.