I have received notice twice that my name in the metadata doesn't match. I have checked, and double-checked but do not find a mismatch. Can you help me?
You need to contact support. Nobody in the forum knows who you are
or what name you used in your metadata.
Poor Maggie! You have such a lovely name. Of course we can help you -- with our eyes closed.
Can you give some more details? That is, if you haven't already gone to Support.
The author name on the cover has to match exactly the author name on the cover image. If you do make a support case, someone from our support team can look into it more closely to help sort out why exactly it is being rejected.