At this time, we're investigating the problem and looking for a solution.
If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.
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We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.
Please forgive my naivety, but this is the first time I have tried to create a book on Lulu.com. I am wanting to make a "how to" photography book and I am a bit confused about how to use the square template that I download. Do I actually write my book in that template and delete the text that is in it? No fair laughing at me - everyone has to start somewhere! LOL