We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Video Guide on Docx to PDF to Paperback

Thanks For guide here is my Video Guide on
Lulu Word Document Docx to PDF to Paperback or Hardcover
https://www.youtube.com/watch?v=ACCO0BqbnS0

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