We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Hardcover cover template

We are ready to make our cover for a hardcover casewrap -- we have downloaded the template but what software do we use to open the template in?  Thanks for your help

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