File appears as a blank screen
Hello. I am still waiting for someone from LULU to acknowledge my plea for help.
I had a heck of a time with the PDF files, but thanks to my graphic designer that has been rectified, I think.
(Something about layers and distilling). Not sure why your program could not automatically do that.
This allowed me to move onward to the next tab (my book cover). Had lots of issues with that. But the "bug" pertaining to the simplified cover method got nuked thanks to your computer staff. Thanks for that!
(Also not sure why your process does not allow the author to move freely amongst the tabs, but I am certain this has been mentioned a 1001 times before).
Last night I was minutes away of publishing, but everything crashed. Now when I call up my project, all I get is an ominous blank screen staring at me.
Overall, I like what LULU has to offer as a product, but your response for help is lacking.
Standing by in Toronto