ebook cannot be downloaded.

Hi,

 

after purchasing ebook, I click on "my account" > "my download" > "download" but I could not download the ebook (PDF). The display error as shown below:

 

Order #: 10940631

Oops! We were unable to handle your request...


Your request can not be fulfilled.

Here are some options to get you back on track:

  • Wait a bit and try again.
  • If the problem persists, contact support.

Appreciate your help. Thank you in advance.

 

Comments

  • Hello Affection

    I tested the download and received the same error message.

    I created a support case for you. You should have received the automated response from support.

     

    Someone will have a look and get back with you shortly.

Sign In or Register to comment.