We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Problem with revising ebooks

wildwindwildwind Publisher

If you encounter this error message when revising an ebook:

 

We're sorry

We encountered an unrecoverable error. If you are unable to complete the publishing process, please contact support.

 

simply go back to My Projects and click on Revise and you should now be where you should be and you can complete the process.

Comments

  • Em_PressEm_Press Professor

    How many levels of headings do you have, Brambles?

     A citizen of the world.

  • wildwindwildwind Publisher

    I think it is just a glitch in the software. I only used one level of heading. I raised a support ticket after it happened the first time and then went back and clicked on Revise and it picked up where it left off.

     

    I had the same thing happen when I revised a second book so I just wanted to share my experience to save loads of people raising support tickets when there is a work around.

  • Just KevinJust Kevin Lulu Genius

    Lulu's software can be a bit imperfect at times.

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