We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

can't create a new book

I wanted to create a new book today, but the options (format, paper) do not display. The wizard is thus stuck from the very beginning. Is this a disruption?

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