We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Question about cover image

I have designed a book cover in Photoshop Elements according to your size specifications and is a jpg format. I might as well attach it, so you can see. I still have not tried converting the Word .doc into an epub using your wizard. My question is this. Does the wizard want a completely designed book cover such as this one for the cover image, or is it really just asking for a picture, which it is going to put in along with the title, subtitle and author and produce its own cover image. Also, then are the marketing image and the cover image and the book cover all separate or if not how do they relate?


  • oncewasoncewas Librarian

    You have the choice of either using a plain picture (supplied by yourself or Lulu) and then

    adding the name of the book and your author name, or uploading a cover which you have designed.


    If you do the latter be sure to click on the 'Text'  tab and deselect the Book Title and Author name

    (you have to do one at a time) as these will overprint your cover which already contains this information.


    Good luck with your book.

  • Just KevinJust Kevin Lulu Genius

    Also, then are the marketing image and the cover image and the book cover all separate or if not how do they relate?


    For some reason the Epub Cover is called the Marketing Image because it's also used as the display wherever your ePub is on sale, and on E-reader 'bookshelf' displays, but it also gets placed as the first 'page' on your ePub, but not right away so you may not at first see it in the ePub it creates.


    The image you linked to will do, and you can delete the default text the Cover Wizard places. Ignore the frames and drag your image right over them.

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