We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Printing PDFs into Books

I have several PDFs that I prefer to have hard copy than reading on as an eBook which I had purchased. Will LuLu.com print and bind the books for me? If so, do I just do a Create as if my own book?

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