We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.
No one to talk to??? Really?
I ordered a book, only to find out that the shipping address was wrong. I tried to change it, but not certain if they now have the new address. I cannot believe you cannot talk to a person on the phone. And more, it stated somewhere that once it goes through you cannot change the address. Do they send it out in an hour???? Really pissed off.