I am asked to log in over and over. What's the problem?

ModeratorModerator
edited November 15 in Account

You may need to change some settings on your computer or in your browser. First try clearing your cookies. If that doesn't work, please check the following:

Are your browser's security settings too high? Are your internet browser's cookies enabled?

Internet Explorer

To change security settings and enable cookies in Internet Explorer, click Internet Options on the Tools menu. On the Privacy tab, use the Settings slider to change the level of privacy your browser allows.

Mozilla Firefox

To change security settings and enable cookies in Firefox,

  1. Click Options on the Tools menu.
  2. Click the Privacy icon on the left of the options window.
  3. Click Cookies on the Privacy menu to change your browser's settings.
  4. More security settings can be modified by clicking the Advanced icon on the left of the options window and scrolling down to the Security settings.

Mozilla

To change security settings and enable cookies in Mozilla, click Preferences on the Edit menu. Click Privacy & Security on the left of the Preferences window.

Netscape

To change security settings and enable cookies in Netscape, click Preferences on the Edit menu. Click Privacy & Security on the left of the Preferences window.

Safari

To change security settings and enable cookies in Safari, click Preferences on the Safari menu. Click the Security icon at the top of the window.

Is the time/date on your computer accurate?

  • WindowsTo set the correct time and date in Windows, double-click on the clock in the bottom right corner of your screen.
  • MacTo set the correct time and date on your Mac, click the clock in the upper right corner of your screen and select Open Time & Date from the drop-down menu.
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