We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.
Will Lulu layout or edit my content for me?

Lulu provides tools to publish and sell products online, but you are responsible for the formatting and layout of your work before you publish it on Lulu.
If you need help with the pre-publishing tasks, we offer a wide variety of publishing services packages. For more information, see Lulu Services.
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