At this time, we're investigating the problem and looking for a solution.
If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.
While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.
We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.
What are Thank You Notes?
Lulu creators use Thank You Notes to express appreciation to anyone who purchases their work, as well as provides contact information. Lulu sends these notes automatically to the email address you provided to Lulu while placing your order.
Your information is hidden from the author, including your email address. Many authors will include their contact information and author website location, but you decide whether or not to connect directly with the author.
You do not have to accept Thank You Notes. Indicate your preference in the Email Notification section of your Account Preferences.
To disable thank you notes:
- Log into your Lulu.com account
- Click on your username
- Select My Account
- Choose Preferences
- Deselect Thank You Notes
- Click Save