We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.

At this time, we're investigating the problem and looking for a solution.

If you've encountered this issue while converting your file, we suggest attempting to create and upload an EPUB directly to our system.

While there are a number of EPUB conversion options, Calibre (Download Here) has shown the best results for creating an EPUB for the Lulu system. Please review their extensive Help resources (Found Here) to create an EPUB 2 that our system can validate.

We've also created this Forum Thread. Post questions here and we'll do our best to respond and assist.

Troubleshoot Upload Errors

Error messages include the name of the file that could not be uploaded. Make a note of the image file name and try to upload it again.


To cancel and re-upload an image:

  1. Click the OK button to close the error message, returning to the upload images window.
  2. Click the Cancel button (below the upload indicator, at the bottom of the file list) to stop the failed upload.
  3. You can either clear all of the files from the list using the Clear all button, or remove one or more files by selecting the files and clicking the Remove button.
  4. Click the Upload button, which replaces the cancel button described above, to begin uploading the next file.
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