We're aware of an issue with converting some DOC, DOCX, ODT, and RTF files to EPUB through our Ebook Wizard.
We've created this Forum Thread with some workarounds and advice to assist you in publishing you ebook.

Order Fulfilling

So if my order has been "fulfilling" for 7 or 8 days instead of 5, and if it still hasn't shipped, and if I'm moving soon and so won't be here when it comes in if it continues at this rate, is there a way to change the shipping information?


  • If you have it shipped by Fed Ex you're able to change your delivery location, even if the shipment is already in transit.


  • Having used Lulu for about five years, I have only had this problem in the last 6 months.  It clearly states that the book will print in 3-5 days and then 8 or 9 days later, still fulfilling.  Really not acceptable, as printing time forms part of the contract and therefore  the price you agree to pay.

  • If you have an order fulfilling for 8-9 business days, you should contact support - http://www.lulu.com/support
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